Huawei’s flagship smartphone, the Huawei Pura 70 Pro, is known for its advanced XMAGE imaging system and premium photography features. A frustrating issue has surfaced for some users, however, although they have high end camera capabilities. Blurry images and video previews generate a reported problem with the front facing camera that leaves users looking for answers and solutions.
One of the users shared that they kept getting blurred previews on the front camera every time they try and take a selfie or record a video. The issue spans all shooting modes and the smallest amount of light hitting the front lens is basically unusable. While the Huawei Pura 70 Pro is designed to offer seamless image quality, this unexpected bug is causing disappointment among its users.
A Flagship Camera with a Persistent Problem
The Huawei Pura 70 Pro is equipped with a 13MP front lens that supports multiple shooting modes, making it ideal for selfies and video calls. XMAGE technology supporting its rear camera system is considered to be one of the best systems in its class. However, the front facing lens is having a recurring problem where the image preview gets foggy and fades and causes the user to have a blurred reflection of the user on the screen.
The root cause of the problem is unclear as of now. It might be a problem in the software, or with the camera hardware, or both. The affected user has come to us and asked that we quickly fix this frustrating experience. Many other Huawei Pura 70 Pro users are now questioning if they might encounter the same problem.
Could EMUI Updates Fix the Issue?
Huawei has begun issuing the latest EMUI December 2024 update, which could help fix the blurry camera problem. Usually, such fixes are enumerated in updates of the software and when you are talking about performance glitches or bugs. If you’re a Huawei Pura 70 Pro owner experiencing similar problems, installing the latest firmware is a good first step.
Users can also try out temporary solutions to help revitalize the camera’s performance, although the camera will continue to need a permanent fix. Some of these suggest cleaning the camera lens by removing dust or debris, others tell to make sure the camera settings allow use of the features like autofocus, OIS, EIS; and then restart the phone just to clear any temporary software glitches.
Temporary Fixes for the Blurry Camera
While waiting for an official fix, here are some simple troubleshooting tips that might help resolve the blurry camera issue on the Huawei Pura 70 Pro:
- Clean the Lens: Image clarity can be ruined by dust on the camera lens. For the front lens, you can wash with a microfiber cloth and lightly clean with a microfiber cloth.
- Restart the Device: If the blurry preview is caused by a minor software glitch, then restarting your phone can fix it.
- Update the Camera App: Make sure you update your Huawei AppGallery to the latest version of your camera app.
- Check for Physical Damage: Now check the lens area for any cracks or damaged that might interfere with camera’s performance.
- Enable Autofocus: Make sure that the autofocus, EIS and OIS are on on your camera settings for the best picture quality.
But if none of these things work then visiting a Huawei store or customer service to see a professional.
A Bug That Needs Attention
The blurry front camera issue is particularly frustrating as the Huawei Pura 70 Pro is a flagship device that promises high-end features. An unexpected and disappointing kind of glitch for a smartphone led as a photography powerhouse. Despite Huawei’s efforts to make its devices better with constant updates, like this, there’s an issue with a lack of thorough testing on products before release date.
For now, users having such issue are advised to report the problem directly to Huawei. If the Feedback logs turn out to be consistent, they could even help the company decide what to fix in future updates and what not to fix in upcoming models.
Should You Wait for an Update?
If you’re a current Huawei Pura 70 Pro user struggling with this problem, it’s worth trying the suggested temporary fixes while waiting for Huawei to release a permanent solution. The December 2024 EMUI update could be a good thing, since there’s no guarantee this will solve the problem fully.
For potential buyers, this might be a reason to pause before purchasing the Huawei Pura 70 Pro, especially if front-facing camera quality is a priority. But it falls short of great performance in other areas as well, including its camera system on the rear and the design itself.
Final Thoughts
The Huawei Pura 70 Pro is undoubtedly a flagship smartphone with impressive features, but the blurry camera issue is tarnishing its reputation among users. However, Huawei needs to address this issue quickly as it either identifies a software bug or a hardware problem which can destroy trust in its products.
If you’re a user amongst the affected ones, keep a close watch on the updates, and go about trying the temporary fixes mentioned above as soon. With Huawei’s track record of rolling out prompt updates, there’s hope that the blurry camera problem on the Huawei Pura 70 Pro will soon be a thing of the past.
